Shipping Information

Get your favorite products delivered right to your door. We’ve got plenty of options, so you can choose the one that works best for you.


ORDER PROCESSING

1-2 business days


DELIVERY

Ground 2-6 business days

Express Delivery 2 business days

Overnight Delivery 1 business day


ARRIVE AT DESTINATION



RETAIL ORDERS AND PREFERRED CUSTOMER SHIPPING RATES.



GROUND

(2-6 Business days)

EXPRESS

(2 Business days)

OVERNIGHT

(1 Business day)

SUBSCRIPTION

FREE $15 $25

ORDERS OVER $75

FREE $15 $25

ORDERS UNDER $75

$9.95 $15 $25


SHIPPING FREQUENTLY ASKED QUESTIONS



DO YOU SHIP TO APO/FPO/DPO/PO BOXES?

Most dermBx products may be shipped to Military APO/FPO/DPO or Military P.O. Box addresses, but some restrictions may apply. Orders being sent to Military P.O. Boxes or Military APO/FPO/DPO addresses must be shipped via United States Postal Service and cannot be shipped via overnight or second day service.

HOW LONG DOES IT TAKE TO PROCESS AND SHIP AN ORDER?

Most orders are processed and shipped within 1 – 2 business days of the order being placed.

DO YOU SHIP TO ALASKA, HAWAII OR PUERTO RICO?

Yes, but some restrictions and additional shipping charges may apply.

For Puerto Rico Customer Orders: FREE shipping is offered on all subscription orders. For non-subscription orders above $75 the cost is FREE. All other orders cost $9.95 to ship. Expedited shipping not available.

WHAT IS YOUR RETURN POLICY?

We have a 30-day money back guarantee. Visit our Satisfaction Guarantee for return instructions.