1. Damaged in Transit
  2. Wrong Merchandise Received
  3. Arrived Too Late
  4. Ordering Error
  5. Too Much Product on Hand
  1. Unsatisfactory Results
  2. Defective Product
  3. No Longer Using Products
  4. Other (Please Specify)


We want you to be fully satisfied with every item you purchase from dermBx. If for any reason you are not completely satisfied, you may return the unused portion of the product within 30 days from the date of order for a full refund of the purchase price (less shipping charges).



1. Complete this Return Authorization Form.

2. Send products and Return Authorization form to: 500 Superior Ave Suite #335, Newport Beach, CA 92663


Please Note:

• Items that are returned outside of the dermBx return policy will be discarded and no refund will be issued. For more information about our Satisfaction Guarantee, please visit

• dermBx does not accept exchanges or partial returns. If you wish to try a different product(s), please return the product(s) in its entirety (including complete regimens) and place a new order for the product(s) you wish to purchase.

• Once the items are received by our warehouse, a refund will be issued within 10-15 business days and an e-mail notification will be sent.


For more information about our Satisfaction Guarantee, go to